Question 1

Are you a licensed child care home?

Accepted Answer

Yes we are licensed through the state of Texas.

Question 2

What is your maximum capacity?

Accepted Answer

Our maximum number of children allowed in care is twelve.

Question 3

How can we communicate with the provider?

Accepted Answer

We use the Brightwheel app to communicate with parents there is a direct message line within the app.

Question 4

Are you closed for holidays or vacation?

Accepted Answer

We personally take 2 weeks of vacation in the entire year this includes the last FULL week of July and the last FULL week of Christmas.   Other days that we are closed include: - Good Friday  - Memorial Day - July 4th - Labor Day - Columbus Day - Thanksgiving Day and the day after  - New years Eve and New Years day   If any of these days fall on a Saturday the Friday before it will be taken off. If any of these days fall on a Sunday then the Monday after will be take off.

Question 5

Are the rates different for infants and toddlers?

Accepted Answer

No, they are the same for any age!

Question 6

Do I have to pay if my child is not present?

Accepted Answer

Yes, think of us as a subscription service, even when you are not using us the service is always readily available. Payment is still necessary whenever you are on vacation, your child is sick, or you keep them under your care for a day during the week.

Question 7

Do you provide part-time care?

Accepted Answer

No, starting October 1st we will no longer provide part-time care. Part-time care counts as 2 or less days a week.

Question 8

What counts as full-time?

Accepted Answer

Full-time is 3 or more days a week. When enrolled as full-time your kiddo may come any 3 days a week.

Question 9

Do the kids go outside?

Accepted Answer

We have a garden outside that the kids explore when the weather is nice, sometimes we have picnics out there as well, and when the weather is not so nice we have an outdoor lesson on why it has changed.

Question 10

Do you provide meals?

Accepted Answer

Yes! We provide breakfast, am snack, lunch, and pm snack. For infants we also provide formula, but you are allowed to bring your own formula or breastmilk.

Question 11

What do we have to bring?

Accepted Answer

We expect parents to provide diapers, wipes, and at least one change of clothes.

Question 12

What happens when my child is sick?

Accepted Answer

We ask that parents bring a signed or stamped doctor's note before having the child return to daycare. This ensures that everyone present at daycare is in good health and minimizes daycare-wide illness.

Question 13

What happens when our child is of age to leave?

Accepted Answer

We take kiddos from 0-4 years old and there always comes the day that they grow up and go to kindergarten. When the day is approaching the parent should be prompt and provide us with a two weeks notice letter.

Question 14

What is your discipline policy?

Accepted Answer

We abide by the discipline and guidance policies set by the Texas Administrative Code, we also provide a copy of them to you.

Tiny Smiles

Childcare

State License # 892014

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