Frequently asked questions

Are the rates different for infants and toddlers?


No, they are the same for any age!




Do I have to pay if my child is not present?


Yes, think of us as a subscription service, even when you are not using us the service is always readily available. Payment is still necessary whenever you are on vacation, your child is sick, or you keep them under your care for a day during the week.




Are you closed for holidays or vacation?


We personally take 2 weeks of vacation in the entire year this includes the last FULL week of July and the last FULL week of Christmas. Other days that we are closed include: - Good Friday - Memorial Day - July 4th - Labor Day - Columbus Day - Thanksgiving Day and the day after - New years Eve and New Years day If any of these days fall on a Saturday the Friday before it will be taken off. If any of these days fall on a Sunday then the Monday after will be take off.




What do we have to bring?


We expect parents to provide diapers, wipes, and at least one change of clothes.




Do you provide meals?


Yes! We provide breakfast, am snack, lunch, and pm snack. For infants we also provide formula, but you are allowed to bring your own formula or breastmilk.




Do the kids go outside?


We have a garden outside that the kids explore when the weather is nice, sometimes we have picnics out there as well, and when the weather is not so nice we have an outdoor lesson on why it has changed.




Are you a licensed child care home?


Yes we are licensed through the state of Texas.




How do we communicate with the provider?


We use the Brightwheel app to communicate with parents there is a direct message line within the app.




What is your discipline policy?


We abide by the discipline and guidance policies set by the Texas Administrative Code, we also provide a copy of them to you.




What is your maximum capacity?


Our maximum number of children allowed in care is twelve.




What happens when our child is of age to leave?


We take kiddos from 0-4 years old and there always comes the day that they grow up and go to kindergarten. When the day is approaching the parent should be prompt and provide us with a two weeks notice letter.





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